FAQ

Shipping & Delivery

When will I receive my order?

Most orders will be delivered within 5 business days, depending your location and selected shipping service. We ship all orders from our website from Wake Forest, NC. Orders placed through other vendors, such as Amazon, may have a different delivery time frame.
 

Do you ship to outside the U.S.?

We do not currently ship to outside the U.S.

There is a problem with my order, what should I do?

You can contact us at orders@aptigenics.com or through the contact form on this website.

Product Use

Can I open a capsule and take the contents by itself?

Yes! It most likely will not taste very good on its own, but mixing the contents with a smoothie or protein shake can be a great way to mask the taste.
 

Can I take multiple products at the same time?

Yes; however, if you are taking products and/or beverages that contain caffeine, please limit your daily caffeine intake to under 400mg.